In a life threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.
Life Threatening Emergencies
Poisoning or Overdose
In the event of poisoning or overdose dial 999 directly for an ambulance.
Urgent Problems Outside Surgery Hours
Please contact NHS24 on 111. A full staff of highly trained receptionists and nurses
will take your call initially, and either give advice or arrange for you to see the
doctor. You may be given an appointment time to attend the local out of hours centre,
or you may be visited at home. NHS24 can also directly arrange an ambulance if you
need to be assessed urgently at Accident and Emergency.
Urgent Problems During Surgery Hours (8am-6pm)
If you have a serious problem, and need advice urgently, please telephone the receptionist.
Please give the receptionist as much information as possible to pass to the doctor.
The doctor will assess your problem and phone you back. Alternatively, the doctor
may advise you to call an ambulance directly, or attend the Accident and Emergency
Department, if that is more appropriate.
Minor injuries eg sprains or burns can be managed by the GP at your surgery. If your
injury is more severe, or if you are worried you may have a broken bone, please go
directly to Accident and Emergency at the Royal Infirmary. If you are not sure about
your injury, you can phone the surgery for advice from your doctor or practice nurse.
If you have a serious problem and need advice urgently during surgery hours (8.00
am – 6.00 pm) please tell the receptionist. In the event of poisoning or overdose
dial 999 for an emergency ambulance, or go directly to Accident and Emergency.
At night and at weekends medical cover is provided by NHS24. Contact number is 111
Wheelchair users will find easy access at both sites. There are toilets for the disabled
at the Conan Doyle Medical Centre.
Please keep visiting us, and if you have any suggestions that you may wish to put
to us then fill in the Suggestions form
Consent: email /text and Out Of Hours Information Sharing