©Dr L Taylor and Partners

PORTOBELLO AND CONAN DOYLE SURGERIES

Conan Doyle Medical Centre,

4 Nether Liberton Lane, Edinburgh. EH16 5TY Tel: 0131 666 5160

 

Portobello Surgery,

265 Portobello High Street,Edinburgh. EH15 2AW    TEL: 0131 669 8406

You can now email us your request by clicking on the links above. Please ensure that you give us full details of the medication that you require. Please note that we cannot confirm receipt of your request by email. If you wish to confirm receipt please telephone the surgery on 669 8406.

For Repeat Prescriptions please allow 48 hrs before collection from the surgery. This form is sent via your email so must be set as default in internet explorer. If you are having problems, please use addresses repeat.portobello@lothian.scot.nhs.uk  for Portobello patients and repeat.conandoyle@lothian.scot.nhs.uk  for Conan Doyle patients. This form is not encrypted, so if you are unhappy with this please either hand in repeats requests or send by post to the surgery.  Please include the name, dose and how many times you take your medication daily on your request.

PLEASE NOTE: Only items on your repeat prescription may be ordered online. If you require medication that is not noted on your repeat counterfoil, you must request this in writing to the practice. We are unable to send a confirmation email.

Telephone requests are NOT accepted as this may lead to mistakes being made. Please remember to state which items are required and to make the request in good time. Even with our fully computerised system, repeat prescriptions take 48 hours to be processed. Prescriptions can be returned to you by post if a stamped, addressed envelope is included with your request (allow extra postal time for this service). Local chemists operate a pick-up service for prescriptions - ask your chemist for details. After one year of repeat prescriptions our computer automatically requests you to make an appointment for a review of your medication. At this time you may be asked to attend for an appointment with your GP.




E-mail Prescription Requests

When Will My Prescription be ready?

Where Can I Get My Prescription Dispensed?

Conan Doyle  Patients only

Click here for repeat prescription

order form

Portobello Patients only

Click here for repeat prescription order form

Obtain a Repeat Prescription

Portobello Surgery and Conan Doyle Medical Centre: the prescription counterfoil can be handed into reception, faxed or posted to us to order your repeat medication. Please tick carefully only the items you require to avoid waste of medicines not needed.

Several local chemists collection prescriptions from our surgeries, usually around 11.00 am each day. If you wish to use this service please inform the receptionist which pharmacy you wish to use. Please allow an extra day before you collect your medication from your pharmacy.

Prescriptions will be ready for collection in two working days from the date of the request if you are collecting your prescription from the health centre. Allow extra time if your prescription is being posted out to you, or is going directly to the local chemist.

CMS/Chronic Medication Services

Chronic Medication Service (CMS) is a service for people with a long-term condition, whose treatment has been completely stable for over a year. This means a condition that lasts longer than a year and needs ongoing medical care, i.e. high blood pressure or asthma.

This service helps patients, doctors and pharmacists to work more closely together by creating a personal care plan helping patients with their medicines.

Some people can get the medicines they use regularly on a serial prescription (24 or 48 weeks) that the pharmacist will hold for them and dispense at time intervals agreed with the doctor (every 4 or 8 weeks).

For more information on this service, please contact your pharmacist, GP or the NHS helpline on 0800 22 44 88 (call from landlines are free).