You can now email us your request by clicking on the links above. Please ensure that you give us full details of the medication that you require. Please note that we cannot confirm receipt of your request by email. If you wish to confirm receipt please telephone the surgery on 669 8406.
For Repeat Prescriptions please allow 48 hrs before collection from the surgery. This form is sent via your email so must be set as default in internet explorer. If you are having problems, please use addresses email@example.com for Portobello patients and firstname.lastname@example.org for Conan Doyle patients. This form is not encrypted, so if you are unhappy with this please either hand in repeats requests or send by post to the surgery. Please include the name, dose and how many times you take your medication daily on your request.
PLEASE NOTE: Only items on your repeat prescription may be ordered online. If you require medication that is not noted on your repeat counterfoil, you must request this in writing to the practice. We are unable to send a confirmation email.
Telephone requests are NOT accepted as this may lead to mistakes being made. Please remember to state which items are required and to make the request in good time. Even with our fully computerised system, repeat prescriptions take 48 hours to be processed. Prescriptions can be returned to you by post if a stamped, addressed envelope is included with your request (allow extra postal time for this service). Local chemists operate a pick-up service for prescriptions - ask your chemist for details. After one year of repeat prescriptions our computer automatically requests you to make an appointment for a review of your medication. At this time you may be asked to attend for an appointment with your GP.